South Central Ambulance Service (SCAS) NHS Foundation Trust has launched the GoodSAM’s Instant On Scene, which will enable the public to stream video directly from their smartphones into the SCAS 999 Clinical Co-ordination Centres (CCC).

Set to revolutionise triage for the ambulance service, GoodSAM’s new ground-breaking digital system will ensure that medics can now see what the patient sees in just a few seconds.

It will enable SCAS’s 999 CCC staff to send a text or email message to a caller containing a link, and when clicked on, it will enable the video to be streamed live from the caller’s smartphone directly into the co-ordination centre.  

There’s nothing to download and no logins, the system works on any smartphone and on any network, and its use is entirely voluntary. All data is securely transmitted with end-to-end encryption and no video is recorded, so members of the public can be confident that their information is safe.

The 999 call continues while the video is streaming. Instant on-scene will help ensure patients are quickly assessed and given effective medical advice. It will support SCAS in better understanding the level of care or resources which may be required to deliver the best patient outcomes.

GoodSAM’s products are designed specifically for emergency situations, and no apps, downloads or logins are required, according to Ali Ghorbangoli, Technical Director and Co-Founder.

Prof Mark Wilson, GoodSAM’s Medical Director and Co-Founder, said that ambulance services often have limited information from bystanders about a patient’s, or multiple patients’, injuries to make decisions. “Instantly being able to see the scene radically improves situational awareness, since time is vital in saving a person’s life or reducing long-term disability,” he added.

It is anticipated that the video solutions will translate into life-changing outcomes, enabling SCAS to respond more rapidly and appropriately. Instant On Scene will also support major incidents and enable emergency services to share video streams in real-time.