Ireland’s first 24/7 online doctor service – videoDoc – has been rolled out in response to an increased demand for out-of-hours medical care.

Consultation figures by videoDoc have grown, month on month, culminating in more than 2000% growth since January 2017. Mary O’Brien, co-founder of videoDoc, said: “We have seen an increasing number of out-of-hour logins and in reaction to this demand we are now offering the videoDoc online doctor service 24/7. Industry experts and our own belief is while online doctors will never replace a patient’s own GP they are growing exponentially.”

Annual subscription customers will have access to the 24/7 service from 1 November while the pay-as-you-go customer can avail of the doctor on demand from 1 January 2019.

The digital healthcare provider also recently announced the addition of an online therapy service to its videoDoc service, which aims to provide patients with a solution-focused approach to issues affecting mental health.

The programme is in response to the significant numbers of patients accessing the videoDoc service seeking help with mental health related concerns. On downloading the videoDoc mobile app, patients can access a registered doctor from the Irish Medical Council who specialises in delivering care remotely.

The service costs €25 per consultation but videoDoc’s focus is on subscriptions with annual subscriptions available for €35 for an individual and €110 for a family of four, giving the benefit of unlimited consultations and no hidden fees. Meanwhile, videoDoc offers corporate subscriptions for €15 per employee.

In Ireland it offers health services and technologies to Vhi, Beaumont Hospital, the Irish Postmasters’ Union and McCabes Pharmacies to name a few. In the UK partnerships have been set up with number of businesses, including, the Personal Group, Hermes, the NHS, the Royal Logistics Corps, Cardiff City FC, Wrkit among others

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