WHAT TO DO IF YOU DIAL ‘112’ or ‘999’ BUT CANNOT SPEAK

Various news sites outside of Ireland have recently reported on what to do if you are in an emergency situation but cannot communicate with an emergency dispatch controller at the other end of the line. 

For individuals who dial ‘999’ for help in an emergency situation, but who may be unable speak, the caller is asked to tap their handset screen if they require emergency assistance.

If the caller does this, the call will be instantly forwarded to the relevant emergency service; the caller should go to their keypad on their phone when asked, and press any buttons on the keypad to ensure they are kept on the line and connected to the Gardaí.

This procedure in the Republic of Ireland is different to other countries, which request that you press ‘55’ at a specific point in the call.

So, if you’re outside of Ireland and in danger be aware how the process is different to when you are within the Republic of Ireland.